Venue: The Bonny Academy, Unit 26 Bowen Ind East, Aberbargoed, Mid-Glam, CF819EP
QNUK Level 2 Award for Conflict Management Skills
This training qualification is all about setting up skills to manage and settle conflict within a workplace or customer facing role.
This 1-day course lifts standards of professionalism for everyone. It will help your team to understand the basics of how conflict arises, techniques to de-escalate heated situations & will give excellent, practical experience.
***Team bookings can accommodate a maximum of 12 learners per 1 day session. Price is based on a full team of 12 delegates. Please email bonny@cpdtrainingonline.com for invoicing.
Venue: The Bonny Academy, Unit 26 Bowen Ind East, Aberbargoed, Mid-Glam, CF819EP
QNUK Level 2 Award for Conflict Management Skills
This training qualification is all about setting up skills to manage and settle conflict within a workplace or customer facing role.
This 1-day course lifts standards of professionalism for everyone. It will help your team to understand the basics of how conflict arises, techniques to de-escalate heated situations & will give excellent, practical experience.
***Team bookings can accommodate a maximum of 12 learners per 1 day session. Price is based on a full team of 12 delegates. Please email bonny@cpdtrainingonline.com for invoicing.